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Mission

The mission of the UCDMO Customer and Developer Outreach Division is to educate, inform and promote Department of Defense and Intelligence Community partners, customers and commercial vendors about the UCDMO, its products, services and policies, and provide general information about the UCDMO and assist customers with their questions.

Goals

Respond to customer inquiries within 24 hours
Assist the Cross Domain Services Offices with their information needs
Maintain the UCDMO websites with timely, accurate content
Build and increase rapport with customers, communities, partners and vendors.

Deliverables

UCDMO CDS Inventory that contains CDS mechanisms that are in T&E, available for re-use (baseline solutions), being retired (Sunset list), or are niche solutions (i.e. fill a specific, narrow purpose, or built on specialized hardware)

Services

Develops metrics and community education products to facilitate effective dissemination of UCDMO information

Facilitates visits and briefings for UCDMO Director, Deputy Director, Technical Director and Leadership

Schedules the UCDMO for conference attendance to maximize UCDMO promotion and exposure

Customer Outreach is the Cross Domain Resolution Board Secretariat

Customer Outreach maintains 4 UCDMO websites:
The public website at http://www.ucdmo.gov
The Intelink-U SharePoint site at https://www.intelink.gov/sites/UCDMO

The UCDMO SIPRNet website at  http://www.intelink.sgov.gov/UCDMO/UCDMO.intel
The Intelink-JWICS Sharepoint site at http://www.intelink.ic.gov/sites/UCDMO
The Intelink-JWICS CDRB Sharepoint site at http://www.intelink.ic.gov/sites/UCDMO/CDRB

UCDMO Documents, Policies and Products are posted at these sites according to their various classification levels.

Information About the Division

Please direct your calls for this division to:  240-373-0796 / DSN prefix 685 and ask to be directed to the Outreach Division.

Use of this U.S. Government system, authorized or unauthorized, constitutes consent to monitoring of this system.
Unauthorized use may subject you to criminal prosecution.
Evidence of unauthorized use collected during monitoring may be used for administrative, criminal, or other adverse actions.